Please read this before contacting support—it answers the most common questions and helps us assist you faster.

Chat on Messenger/WhatsApp with the product name or screenshot; we confirm stock, price, and delivery.

Dhaka: 1–3 business days; outside Dhaka: 2–5; pre-orders follow their ETA.

Yes for eligible items/locations; high-value or custom orders may need a booking payment.

100% authentic, authorized sourcing.

Reserve with a small advance; we share clear ETAs and updates.

Send photos/videos within 24 hours; we arrange replacement or warranty processing.

Bangladesh-ready options: COD (eligible), bank transfer, mobile payments, and supported online gateways.